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This Week: Steve Walker Steve Walker, president of Walker Dealer Services, discusses how services such as onsite vehicle washing can help a dealer's customer retention, while still being both ecological and economical.
Jeff Clark - Aug. 8 , 2008
Jeff Clark returns to discuss the value of keeping Web sites simple (and the risk of making the online customer dizzy), as well as the value of finding alternate streams of income and making your site a point of transaction.
Jeff Clark - Aug. 1 , 2008
Jeff Clark, vice president of Skoots, discusses how to stand out from the online crowd, what causes potential customers to leave your site, and how you can bring them into your showroom.
Mark Tewart - July 25, 2008
Mark Tewart returns to discuss the power of social networking, the one-word secret of preparing to sell, and the psychology and cost of fear.
